For the past five years, our on-hold message has featured a welcome from Pat Summerall. If there’s anything that can make waiting on-hold tolerable, we figure it’s the legendary voice of Mr. Summerall. We were saddened to learn late yesterday of his passing, and I’d like to take a minute to remember this world-class broadcaster.
If you’re a sports fan of any kind, there’s very little chance you haven’t heard Pat’s voice. He worked 16 Superbowls (more than anyone else), 26 Masters Tournaments, and 21 U.S. Opens. He spent 10 years in the NFL as a placekicker before becoming an announcer and was the long-time on-air partner of John Madden, helping to anchor the latter’s excitable announcing (“BOOM!”).
He was more than just talented, though. In the last day, I’ve read numerous retellings of how good a guy Pat was. USA Today and Sports Illustrated both ran great articles about Pat if you’d like to read more about the legacy Pat leaves behind.
We’re grateful to Pat for taking the time to record a message for us back in 2008, and we’re going to honor him by retiring it. You can hear his message one last time if you call in before the end of the week — I doubt it’ll be pulled before the weekend. If you have any suggestions for our new on-hold message, I’m all ears. Leave a comment below or email me at ChrisHurn@MercantileCC.com to let me know what you think. (I’m not sure we can top the golden voice of Pat Summerall, but we’ll honor him by trying…)
Dedicated to Your Continued Success,